Privacy Policy

Last updated: October 14, 2025

At Douville Contracting (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website douvillecontracting.ca, contact us, or engage with our services.


1. Information We Collect

We collect only the information necessary to provide our services and communicate with you effectively. This may include:

Information You Provide Directly

  • Your name, phone number, email address, and mailing address

  • Project details or service inquiries you share through our contact forms, email, or phone

  • Any documents or photos you upload when requesting a quote or consultation

Information Collected Automatically

When you visit our website, certain technical data may be collected automatically, including:

  • Your IP address

  • Browser type and device information

  • Pages visited, time spent on the site, and referring website

  • Cookies and analytics data (see Section 6)


2. How We Use Your Information

We use your information to:

  • Respond to inquiries, quote requests, and service calls

  • Provide construction and contracting services

  • Manage billing, payments, and client records

  • Improve our website and customer experience

  • Send important updates or notices related to your project or account

  • Comply with legal and regulatory obligations

We will not sell, rent, or trade your personal information to third parties.


3. Sharing Your Information

We may share limited information only when necessary to:

  • Work with subcontractors or suppliers directly involved in your project

  • Process payments or accounting functions

  • Comply with legal requirements or protect our rights

All subcontractors and partners are required to maintain confidentiality and comply with Canadian privacy laws.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law. Once information is no longer needed, it is securely deleted or destroyed.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, unauthorized access, disclosure, copying, or modification.

However, no online system or email transmission is 100% secure. By using our website, you acknowledge and accept this risk.

6. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and to improve performance.

You can adjust your browser settings to refuse cookies or notify you when a cookie is sent. However, some parts of the website may not function properly without them.

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent (subject to legal or contractual restrictions)

  • Ask questions or file a complaint about how we handle your information

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may include links to other websites for your convenience. We are not responsible for the privacy practices or content of those third-party sites.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Douville Contracting


Email: [email protected]
Website:
https://douvillecontracting.ca
Location: British Columbia, Canada